1. How do I schedule an appointment? You can easily schedule your appointment online through our secure client portal, available 24/7. If you prefer assistance, feel free to contact us directly at (704) 449-2664.
2. Do you accept insurance? CFM Wellness currently accepts select insurance plans. For a complete list and more details, please visit our Rates & Insurance page or reach out directly to confirm coverage.
3. What forms of payment do you accept? We accept all major credit cards, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), cash, and checks.
4. What is your cancellation policy? We require 24 hours' notice for cancellations or rescheduling to avoid a late cancellation fee. Please contact us as soon as possible if you need to make any changes.
5. Can I receive therapy via telehealth? Absolutely! We offer convenient and secure telehealth sessions through our HIPAA-compliant video platform, accessible from your smartphone, tablet, or computer.
6. Who will be providing my therapy services? All services at CFM Wellness are provided by Reia Chapman, LCSW, a licensed clinical social worker with extensive experience in maternal and family wellness.
7. What can I expect from my first session? Your first session will focus on understanding your unique needs, setting therapy goals, and answering any questions you might have. It's an opportunity to build a foundation for your therapeutic journey.
8. How long does each session last? Standard therapy sessions typically last 50 minutes. Extended sessions may be arranged upon request.
9. Do you offer evening or weekend appointments? Yes, we understand scheduling can be challenging. Limited evening and weekend appointments are available. Please inquire directly about availability.
10. Is therapy confidential? Yes. At CFM Wellness, your confidentiality and privacy are our highest priorities. Information discussed in therapy remains confidential unless otherwise mandated by law.
Still have questions? We’re here to help! Feel free to contact us directly:
- Phone: (704) 449-2664